On this page we attempt to make available the experience of individual bicycle tourists who have travelled with West Jets (you can share your experiences here).
On my trip to Phoenix Arizona via Calgary from Vancouver BC. I had to pay $42 for 4 inches oversize bicycle box ...... In Calgary my touring bicycle do not show on carousel . After complain they find my bicycle, when arrive to Calgary my expensive boxed bicycle look like it travel around the world several times . I did notice that there was some tire marks on the box corner ...... In Phoenix AZ. when unpacking bike I did find that fork and AC low rider from Old man rack on my bicycle has to be replaced (I was lucky that frame was OK , not even scratch and helpful Tempe bicycle shop has original fork and AC low rider in stock), Another personal complain to West Jets agent in Phoenix AZ, I was really mad and West Jet representatives in Calgary agree over the telephone to pay for AC low rider and expensive fork.vldimir Knap, June 01, 2009