On this page we attempt to make available the experience of individual bicycle tourists who have travelled with Corsair (you can share your experiences here).
Corsair and air France
I just saw that somebody said that Corsair is a charter operating for Air France. It's not thue. Corsair is a French charter ailine, operating on his own. It has a bad reputation for luggages. Air France is a bit better but the after sale service is very good. They pay all the bills you send to repair a broken bike.Christophe, June 10, 2005
We were charged $75. each way for the bikes, but assured that they would be handled as FRAGILE.
The bike bags came out on the regular luggage carousel and my husband's bike bag arrived with the zipper torn off and one of my spokes were broken. On the return journey, my bike arrived with a bent chainring and a broken derailler.
The bikes were packed properly and safely. It took 1 month to locate where to make a claim. The company does not have an office in Canada and they don't have e-mail. You must send your complaint by snail mail. This takes 7 days to reach them. They did not respond for 30 days and then did not cover the damage due to the time delay. Damage must be reported in 7 days.